REFUND POLICY. Jamie Ratermann Coaching & Consulting wants you to be happy with your Program. If, for some reason, you are not satisfied, you may stop the Program at any time, whether or not you have held all of your Coaching Sessions. Because Jamie Ratermann Coaching & Consulting will have invested considerable time and effort in your Program, if you decide to withdraw for any reason, you will remain fully responsible for all payments and the full cost of the Program. No refund will be provided.